Customization Developer jobs in Mumbai

Are you a proactive hospitality leader passionate about world-class customer service? We’re hiring a Senior Manager – Customer Experience to elevate every client touchpoint — from first enquiry to handover and beyond. You will lead CX execution, drive consistent premium service standards, and partner with Sales, CRM, and other internal teams to continuously improve every touchpoint, from first...

Position: Customer Success ManagerLocation: Mumbai (Andheri/ Thane)Job: WFONo of Positions: 1Year of Experience: 4-8 YearsThe Cloud Customer Success Manager will be responsible for managing the contract renewal process, pipeline and supporting the overall Customer Success goals for the Cloud business.RoleThe Cloud Customer Success Manager will be responsible for managing the contract renewal...

Job descriptionAbout KayanaKayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they need...

JOB PROFILE SUMMARYHandles customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Banking products and services.GENERAL...

Director of Customer Success – Marketing Services (SEO, Content & Organic Growth)Location / Time Zone: US Eastern Time Zone (5 PM IST - 2 AM IST)Type: Full-time working out of Office in Mumbai (Andheri East)About PepperPepper is an AI-native marketing services company redefining how enterprise brands scale organic growth through a unified blend of strategy, creative talent, technology, and...

The Check Point Customer Success Program provides a select group of customers with access to a team of headquarter-level resources that are focused on stabilization and process improvement. Customers in the program interact with Customer Success Managers, who have direct access to executive management as well as all company technical and business functions.Key ResponsibilitiesYou will be...

Branch OverviewBranch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Mexico City, Mumbai and Nairobi, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid...

BackgroundPraan (Praan, Inc.) is an impact focused deep-tech startup democratizing clean air using breakthrough filterless technology. The company is backed by top tier VCs and CXOs globally and currently operates between the United States and India. Our team puts extreme attention to detail and loves building technology that's aspirational. Praan's team and culture is positioned to empower...

1 - Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.2 - Acquiring a thorough understanding of key customer needs and requirements.3 - Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.4 - Ensure the correct products and services are delivered to customers in a timely...

Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer issues and follow problems through to...

About PSA BDPPSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the...

Key Responsibilities:1.Strategy Development:* Develop and implement CRM strategies aligned with business objectives to drive customer acquisition, retention, and lifetime value.* Collaborate with cross-functional teams to identify opportunities for enhancing the customer experience through CRM initiatives.* Conduct market research and analysis to identify emerging trends and best practices in...

Key Responsibilities: (Preferably from a D2C/Product based brands) Customer Interaction - Handle inbound customer calls and respond to queries in a courteous and professional manner. - Provide accurate information regarding products, services, offers, and company policies. - Actively listen to customer concerns and assess their needs effectively. - Escalate complex or sensitive issues to the...

Why Join Us At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus...

AppScan Customer Experience Executive (CEE) Job Summary:[DB1] As an AppScan Customer Experience Executive (CEE), you will be responsible for managing and growing the product-related aspects of the renewals business for HCL AppScan. You will work closely with our most valued “High Touch” customers and also other AppScan customers, ensuring their continued product satisfaction and enabling...

About The RoleAs an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet start up / technology company.As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value,...

Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...

Position: This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location: India, Remote - Duration: 12 Months - Job Title: Customer Success Engineer (Contractor) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice,...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...