About Truemeds:Our vision is to make healthcare affordable and accessible to all. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses multifold and improve healthcare outcomes by democratizing medicine purchases in India. Truemeds is able to recommend best value medicines from top 30 pharma brands in India to customers with precise scientific matching and...
Are you a proactive hospitality leader passionate about world-class customer service? We’re hiring a Senior Manager – Customer Experience to elevate every client touchpoint — from first enquiry to handover and beyond. You will lead CX execution, drive consistent premium service standards, and partner with Sales, CRM, and other internal teams to continuously improve every touchpoint, from first...
About the RoleWe are looking for a passionate and customer-centric Customer Service & E-Commerce Executive to manage our D2C customer experience and support daily e-commerce operations. The ideal candidate is detail-oriented, organized, and committed to delivering an excellent customer experience.Key Responsibilities- Handle customer queries via phone, email, and chat- Manage product listings,...
A New Age, focused Asset Management and Financial Advisory Platform serves a vast diaspora of institutional and retail customers across India is hiring a Manager with expertise in Mutual Fund order processing (BSE STAR MF) and working knowledge of AIF & PMS.Job Location :#MumbaiCTC - Upto 20 LPAJob Responsibilities:Platform Mastery: Manage end-to-end Mutual Fund order processing on BSE StAR MF,...
Asst. Manager - Customer Service (Import)Swift Cargo Pvt. Ltd. Andheri (East), Sakinaka, Mumbai Metropolitan Region (On-site)Swift Cargo is a leading International Logistics Company in ocean and air container transportation. We’ve been in this space for over 34 years now with a turnover of about 2500 crores presently. We are present in 5 countries (India, USA, Dubai, Canada, & Thailand) with 20...
Position: Customer Success ManagerLocation: Mumbai (Andheri/ Thane)Job: WFONo of Positions: 1Year of Experience: 4-8 YearsThe Cloud Customer Success Manager will be responsible for managing the contract renewal process, pipeline and supporting the overall Customer Success goals for the Cloud business.RoleThe Cloud Customer Success Manager will be responsible for managing the contract renewal...
Job descriptionAbout KayanaKayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, giving brands the tools they need...
Job OverviewThe Senior Logistics Specialist – Customs Clearance is responsible for managing and executing import/export operations, ensuring compliance with Indian customs regulations, and coordinating with broker, freight forwarder, internal and external stakeholders to guarantee timely and accurate shipment clearance.Job Responsibilities and Essential DutiesCustoms Operations:- Oversee...
International Banking Voice Process – AML/KYC/SanctionsExperience Required:Minimum 18 months of international banking experience in a voice processProcess:International Banking – Voice SupportKey Skills:- AML (Anti-Money Laundering)- KYC (Know Your Customer)- Sanctions Screening- PEP (Politically Exposed Persons)- Strong customer handling in a voice environmentLanguage Requirement:- English Voice...
Company OverviewAt TruNativ, we’re redefining the way India thinks about nutrition. Health isn’t just about recovery or aging it’s about living at your peak, every single day. The shift is happening: from addressing deficiencies to proactively optimizing well-being. And we’re leading this movement with science-backed, effortless nutrition solutions designed for modern lifestyles. We’re not just a...
JOB PROFILE SUMMARYHandles customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Banking products and services.GENERAL...
Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end...
Title – Customer Care Representative – Associate / Customer Care RepresentativeDepartment – Customer ExperienceLocation: Mumbai ( Chandivali)What you will do:The Customer Care Representative will be responsible for:- Providing customer support to international customers over calls/chat/email- Resolving customer issues- Adhere to basic customer onboarding process- Handling customer’s claims-...
Customer Support SpecialistThis is an entry to mid level job role.GETSETFIT | Mumbai (Onsite – Malad)Location: Onsite – Malad, MumbaiType: Full-timeExperience: 0-3 yearsAt GETSETFIT, community is not a feature. It’s the product.We’re looking for a Client Relations Executive who can own member experience end-to-end, build genuine relationships, and turn everyday conversations into long-term...
Job TitleJunior Customer Success Manager – B2B SaaS (Banking & Fintech)Location:UAE (Dubai / Abu Dhabi) – Hybrid / OnsiteExperience:1–3 years in Customer Success, Account Management, or B2B Client-Facing roles(Banking / Fintech / SaaS experience preferred)Role Overview:We are seeking a proactive and customer-focused Junior Customer Success Manager to support and grow relationships with B2B...
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsFollow up...
The Check Point Customer Success Program provides a select group of customers with access to a team of headquarter-level resources that are focused on stabilization and process improvement. Customers in the program interact with Customer Success Managers, who have direct access to executive management as well as all company technical and business functions.Key ResponsibilitiesYou will be...
1) Handle customer queries, complaints, and service requests through in-verbal, calls and emails in a professional and courteous manner.2) Provide accurate information regarding insurance products, claims, policies, and processes.Maintain customer interaction data and service records with accuracy in MS Excel and internal systems.3) Draft and respond to emails with clarity, professionalism, and...
Job Title: Call Centre RepresentativeJob Type: Full-timeJob Location: Dahisar East, MumbaiMode - Work from OfficeWe are seeking a warm and customer-focused individual to join our call centre team. As the first point of contact for Criniti’s guests, you will handle incoming calls, assist with reservations, answer questions, and provide helpful information. Your goal is to make every caller feel...
Director of Customer Success – Marketing Services (SEO, Content & Organic Growth)Location / Time Zone: US Eastern Time Zone (5 PM IST - 2 AM IST)Type: Full-time working out of Office in Mumbai (Andheri East)About PepperPepper is an AI-native marketing services company redefining how enterprise brands scale organic growth through a unified blend of strategy, creative talent, technology, and...