We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...
Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...
Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories. As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...
Profile/Designation: Customer Service Officer (Level 2) Experience: 1 - 4+ years in International Voice process Location: Pune, Magarpatta Shift: US Shift Salary range: 3.80LPA to 4LPA (based on last CTC) Skills: - Good Communication skills (Written & Verbal) - Good interpersonal and listening skills - Must have basic skills in usage of MS word and MS excel - Must have basic computer skills...
SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...
Job description We are Hiring - Voice Process Professionals - International Customer Support - Pune Walk-In Drive @ Infosys BPM Launch Your Career in International Customer Support! Location: Pune, India Walk-In Dates: 27 January 2026 Time: 10:00 AM to 2:00 PM Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info...
Customer Operations – Voice Process - Program Manager India | Full-time (FT) | Management Level – Leadership Specialisation – International BPO, Voice An experienced professional with over 15 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. To serve customers by planning and implementing strategies and operations;...
🌟 We’re Hiring! CRM Executive with experience in real estate and building projects– Join Our Team in Pune! 🌟 Apply today or share this post with your network. 🕒 Shift: Night Shift What you’ll do: ✅ Manage and maintain our CRM database with accuracy ✅ Support the sales and operations teams with client communications ✅ Resolve customer queries promptly and professionally ✅ Assist in...
Job Title: Customer Support Associate – International Voice Process Location: Pune Job Description: We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. Key...
Job Title: Customer Success Manager Location: Baner, Pune About Us: Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a mission to bring transparency and controls in the...
MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...
Target Objective The objective of this role is to provide operational support in Key Account Management with regard to handling serial business, including the creation and maintenance of products in SAP. Furthermore, this role is responsible for preparing and maintaining requests and quotations, as well as providing information to customers and internal departments. Job Requirements - Creation...
We’re hiring- Customer Support Specialist Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA) We’re looking for someone who enjoys solving real problems and talking to customers. This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience. If you like figuring things...
Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...
Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and...
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly...
Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...
Job Summary – Customer Support Representative Inbound Customer Service – Good Communication Responsibility: - Answering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures available. - Answering calls/ emails as per client mandated procedures. - Updating the Account Status on Client Database. - Creating appropriate records of calls on the in-house...