Location: Remote Experience: 0 to 4 years Role Description This is a full-time remote role for a Customer Support Executive in a SaaS environment. As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction by delivering exceptional support and resolving customer inquiries and issues related to our SaaS product. You will work closely with cross-functional...
Job Title: Customer Support Executive (Voice Process) Location: Koregaon Park, Pune Company: Palmonas Department: Customer Support / Operations Employment Type: Full-time, On-site About Palmonas: Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a premium customer experience...
Job Title: Customer Support Associate – International Voice Process Location: Pune Job Description: We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. Key...
Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...
About Madgicx Madgicx is a global SaaS company building an AI-powered marketing and advertising platform used by customers worldwide. We help businesses manage, optimize, and scale digital advertising through data, automation, and smart insights. We are a fully remote, international team focused on ownership, collaboration, and delivering a great customer experience. About the role We are...
We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...
Job Title: Customer Success Manager Location: Baner, Pune About Us: Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a mission to bring transparency and controls in the...
We’re hiring | Customer Success Associate (Voice – US Accounts) 🇺🇸📞 As part of our continued growth, GACS is expanding its India-based Customer Success team and looking for strong, voice-first professionals who enjoy working directly with U.S.-based customers. This is a phone-heavy, relationship-driven role where you’ll speak with local and multi-location business owners in the U.S., help them...
MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...
Hello, Greetings From ZettaMine!!! Job Description: Dassault Systemes 3DEXPERIENCE DELMIA Customization Location: Pune Experience: Minimum 5 years (DELMIA Customization) Role Overview As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure...
Project Manager – IMS/Core Networks (Customer-Facing, Tier 1 Telecoms) Location: India (Remote based, with occasional travel for meetings in India) Contract Duration: 1st March for 3 months initially, but extendable FPG are looking to engage an experienced Customer project manager with experience of Cloud Core network projects (IMS, Voice, VoLTE core nodes, SDM, HSS, HLR, SBC, x-CSCF, TAS,...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Role Overview We're seeking an experienced SAP S/4HANA Utilities CE Consultant to lead the modernization of customer service platforms for a Tier-1 utility provider. This is a strategic, hands-on role focused on migrating legacy IS-U/CRM systems to the embedded S/4HANA Customer Engagement layer, eliminating middleware complexity and delivering a unified, "Clean Core" architecture. Key...
Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...
We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...
Workplace Type: Remote Employment: Full time Compensation: Max 15 LPA About the Company We are a fast-growing global SaaS company building a marketing automation platform for U.S.-based local and multi-location businesses. Our technology helps businesses plan, execute, optimize, and measure paid digital marketing across major channels such as Search, Social, Display, Video, Email, and SMS —...
We're excited to announce that we're searching for a Customer Value Architect for our Pune location! If you know someone who would be a great fit, we'd love to hear from you! Role: Sr Manger/ Deputy General Manager Experience: 9 to 15 years Location: Pune Working Persona: Hybrid (8 days in a month) Role Purpose - Customer Value Architect owns E2E execution of the entire life cycle of...
Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team...
Job Title: Customer Service Associate – International Voice Process Location: Pune Experience: Minimum 1 Year Qualification: Graduate Joining: Immediate Joiner Required Job Description: We are looking for a dedicated and customer-focused Customer Service Associate to join our International Voice Process team in Pune. The ideal candidate should have prior experience handling international...