Technical Support Officer jobs in Tamil Nadu

Role OverviewWe are looking for a Support Lead Engineer who can lead technical support operations, handleL3 escalations, and bridge the gap between customers and engineering.This role is perfect for someone with strong backend debugging skills (preferably Node.jsexposure) and a problem-solving mindset.Key Responsibilities● Lead and manage escalated technical issues (L3 support).● Debug backend...

Hi candidate,Good day !Please find the below job description,Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT...

Executive / AM – Branch Technical Support (Drives & Automation)About the RoleWe are seeking enthusiastic and driven candidates to join our Technical sales team. You will be responsible for handling Drives & Automation product Application development/outdoor repair/Service/commissioning/installation activities and working within our sales departments. The role requires a proactive approach to...

Job Title: Technical Support Executive – English & Hindi (Must)Location: Coimbatore, Tamil NaduWork Schedule: 3 Rotational Shifts (24/7)Work Days: 6 days a weekExperience: 1+ YearJob SummaryWe are looking for Customer Support Executives with strong Hindi and English communication skills to support multilingual voice campaigns. Experienced with strong language skills are welcome to apply....

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Title: Technical Support Voice Process.Work Location: Ambattur Chennai (Ambit IT Park)Experience: Minimum 1 Year of Experience into Technical Voice Support.Education Qualification. Any bachelor’s degree.Roles and Responsibilities:1. Assisting the US customers through Calls.2.Should be capable of handling multiple Calls.3.Should be hands on Experience in handling Us calls and technical...

Role Overview We are looking for a Support Lead Engineer who can lead technical support operations, handle L3 escalations, and bridge the gap between customers and engineering. This role is perfect for someone with strong backend debugging skills (preferably Node.js exposure) and a problem-solving mindset. Key Responsibilities ● Lead and manage escalated technical issues (L3 support). ●...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Job Responsibilities:• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices.• Ensure resolution provided in the first interaction with the customer• Acquiring knowledge about the newly released products and recent updates.• Ensure that each customer receives outstanding service by providing a friendly environment, which...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Title: Technical Support Live Chat Process.Work Location: Ambattur Chennai (Ambit IT Park)Experience: Minimum 1 Year of Experience Into Technical Live Chat Support.Education Qualification. Any bachelor’s degree.Roles and Responsibilities:1. Assisting the US customers through Via Live Chats.2.Should be capable of handling multiple live chat.3.Should be hands on Experience in handling multiple...

Hi,Please find the Job Description and company profile belowPlease be available for a technical discussion today. Will confirm the timings shortly.Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...

Essential Functions: - Answers all incoming calls and IT emails providing Level 1 support in a timely manner. - Enters appropriate and usable data into CRM IT Technical Support Ticketing system. - Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. - Interprets, analyzes, diagnoses,...