Employment Type: Full-timeExperience: 0–2 YearsIndustry: SaaS / Digital ProductsAbout the RoleWe are looking for a Customer Support Executive who will be responsible for handling live chat and email support tickets.This role focuses on helping customers, resolving issues quickly, and ensuring a positive support experience.You will be the first point of contact for customers and play a key role in...
Job Title: Lead Tech Support Engineer (Linux)Role: Software and Hardware Infrastructure Implementation and SupportExperience: 10+ years of experience in the role of Software and Hardware Infrastructure implementation and supportLocation: Indore, MP – Work from officeEducation Qualification: BE (IT/Computers), MCARoles and ResponsibilitiesIdentify Hardware and Software requirements related to...
Position - Executive/ Sr. Executive - Technical ServicesExperience – Min 2 years.Location – IndoreProduct knowledge – Building Materials/ Construction Chemicals.Roles & Responsibilities-Training Support: Assist in conducting product trainings for dealers, influencers, and internal teams under the guidance of senior technical executives.Product Demonstrations: Support field-level demonstrations...
JOB TITLE: Technical Support Engineer JOB PURPOSE: 24x7 Monitoring and providing L1 support in IT infrastructure domain. QUALIFICATION: Engineering Degree/Diploma (Computers / Electronics) CERTIFICATIONS: ITIL EXPERIENCE: 3-5 years of experience in Monitoring REPORTING TO: SDM - NOC RESPONSIBILITIES (INCLUDES ALL TASKS): - Good understanding and experience of monitoring tool (SolarWinds,...
- Working in the team of Technical Support Associates and performing well. - Research and identify solutions to software queries. - Diagnose and troubleshoot technical issues, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution, within agreed time limits - Talk...
Roles and Responsibilities Technical Services – Post Launch Support & Troubleshooting is very critical to handle ‘LIVE’ escalated technical issues. They need to be channelized properly as special report/feedback to Research & Development (R&D) through Central Quality Assurance (CQA). Also such technical reports are after-effect of exhaustive troubleshooting, which has to be handled and guided....
Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and...
Job Description We are seeking a strategic Technical Hiring Lead to partner closely with technology and consulting leadership and drive hiring for senior IT, architecture, presales, and consulting leadership roles across EU & UK exposure to US markets also a plus point . The role combines hands-on leadership hiring with Talent Acquisition leadership , including mentoring a small team, in a...
Increasing digitalization and flexibility of production processes presents outstanding potential. In Digital Industries, we enable our customers to unlock their full potential and drive digital transformation with a unique portfolio of automation and digitalization technologies. From hardware to software to services, we’ve got quite a lot to offer. How about you? Making our customers’ digital...
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...
The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...
Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...
Sikich is seeking an MS D365 BC Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong understanding of...
Match Music is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2 B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We're growing fast and looking for a Customer Support Specialist to become the frontline voice of Match...
We’re hiring- Customer Support Specialist Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA) We’re looking for someone who enjoys solving real problems and talking to customers. This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience. If you like figuring things...
Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...
Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...