Support Escalation Engineer jobs in Bihar State

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Full Time | 100% Work From Home | US Office HoursYou will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES:Provide technical support to internal and external users including customer service teams as well as clients and partnersCommunication and...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...

Machine Learning Engineer (Contract | Remote) Location: Remote (India or LATAM preferred) Contract: 6–12 months (extension likely) Start: ASAP Overview We are partnering with a large, enterprise-scale organization that is expanding its machine learning and AI capabilities as part of a broader data and digital transformation. The team is focused on building scalable, production-grade ML solutions...

About Us: Narwal, with its Global Delivery Model, strategically expands its reach across North America, the United Kingdom, and an offshore development centre in India. Delivery cutting edge AI, Data, and Quality Engineering solutions and consistently surpassing expectations. Narwal has achieved remarkable triple-digit growth rates year after year, earning accolades such as Inc. 5000, Best IT...

Position Summary Inter Scripts is seeking an experienced Sail Point ISC & NERM Engineer with a deep specialization in Epic EHR provisioning . In this role, you will be the bridge between Identity Governance and Administration (IGA) and healthcare operational workflows. You will design, implement, and support automated identity lifecycles for both employees and non-employees (contractors,...

About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, e Xtra and Farfetch as well...

Why Join Skyrelis? Build the world’s leading AI security & observability platform. Work on cutting-edge multi-cloud infrastructure and global Po P architecture. Own complex security + cloud problems end-to-end. Significant growth opportunity as one of the early engineers building the Skyrelis platform. About the role Skyrelis is looking for a Member of Technical Staff (MTS) / Staff Software...

Technical Implementation Engineer Y Meadows is a United States-based company specializing in automation solutions. We provide a low-code automation and AI platform that focuses on the order entry process for manufacturing and distribution companies. We are looking for a Technical Implementation Engineer whose primary responsibility will be to develop and test automation workflows using our...

Key Responsibilities - Manage and troubleshoot cloud infrastructure including VMs, containers, and cloud‑native services (Linux & Windows). - Collaborate with cloud vendors to resolve technical issues and improve service quality. - Deploy and manage cloud resources: compute, storage, networking, and platform services. - Build automation scripts and Infrastructure as Code (IaC) using tools like...

Position Summary with Job Responsibilities Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct. Education (Mechanical) in Automobile or Electrical Work Experience 7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key...

Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...