You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
About the Company We are a leading technology solutions provider dedicated to delivering innovative services and products to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and excellence. About the Role The Desktop Support Engineer will be responsible for providing technical support and assistance to end-users, ensuring...
Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...
Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...
Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...
SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...
Key Responsibilities - Manage and troubleshoot cloud infrastructure including VMs, containers, and cloud‑native services (Linux & Windows). - Collaborate with cloud vendors to resolve technical issues and improve service quality. - Deploy and manage cloud resources: compute, storage, networking, and platform services. - Build automation scripts and Infrastructure as Code (IaC) using tools like...
About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...
We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...
Position Summary Inter Scripts is seeking an experienced Sail Point ISC & NERM Engineer with a deep specialization in Epic EHR provisioning . In this role, you will be the bridge between Identity Governance and Administration (IGA) and healthcare operational workflows. You will design, implement, and support automated identity lifecycles for both employees and non-employees (contractors,...
Join Toptal’s Elite Network of Freelance Talent Toptal is an exclusive network of the world’s top freelance software developers, designers, finance experts, product managers, and project managers. As one of the fastest-growing fully remote networks globally, we empower professionals to thrive in their freelance careers while working with leading companies around the world. About the Client: Our...
We are looking for an Automation Engineer who thrives in fast-moving environments, enjoys building systems that remove friction, and takes pride in making engineering teams faster and more reliable through smart automation.What You’ll Do:Automation & Systems EngineeringDesign, build, and maintain automation frameworks across testing, CI/CD, infrastructure, and internal workflowsIdentify manual,...
About the Role We are looking for a highly skilled Senior Data Engineer / BI Engineer with strong expertise in Snowflake data warehousing, Tableau analytics, and relational databases. The ideal candidate will be responsible for building robust data pipelines, designing analytical data models, and delivering high-quality dashboards and insights. Prior experience in the US healthcare domain is...
Company Description Bujo AI is building advanced AI voice and chat agents to automate customer support for large B2C enterprises. With a focus on serving Fortune 500 companies across industries such as retail, banking, travel, and telecom, Bujo AI helps streamline operations for use cases like appointment scheduling, sales inquiries processing, customer ticket resolution, and outbound dispatch...
Position: Senior Fullstack Engineer (with Data Engineering Experience) Location: Remote (collaboration across time zones), India or LATAM preferred Engagement Type: Contract (12+ months) Language: Proficient English communication Experience: 5+ years in Full-Stack Engineering / Backend Engineering, with meaningful exposure to data systems and applications About the role We’re looking for a...
Greetings from “HCL Software” Is a Product Development Division of HCL Tech!! "HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software Business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. SDET + DevOps Engineer (Performance...
About Us: We are a SaaS company specializing in innovative quality management systems (QMS) tailored for the life sciences sector. Our mission is to ensure compliance, enhance quality processes, and improve operational efficiency through cutting-edge technology and AI-driven analytics. Role Title: Senior Automation Test Engineer (SDET) – Playwright (JavaScript/TypeScript) Preferred Location:...
Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...