Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...
Job Description The IT Support Engineer provides comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems. This role is broader than desktop support, ensuring business continuity through proactive monitoring, troubleshooting, and IT service management. Primary Responsibilities - Provide technical support for desktops, laptops, mobile...
Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...
We’re hiring: Customer Support Specialist (Remote, US) | Street FDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP Street FDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...
About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...
Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...
Role: Autodesk Construction Cloud Technical Support Specialist Location: Dubai, UAE Job Type: On-site About the Role You will help our clients in the AEC industry by giving expert support and guidance on Autodesk Construction Cloud, Revit, Navisworks, and BIM workflows. What We’re Looking For - 3–4 years of proven experience in an Autodesk partner environment, supporting Autodesk...
About the Company We are a leading technology solutions provider dedicated to delivering innovative services and products to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and excellence. About the Role The Desktop Support Engineer will be responsible for providing technical support and assistance to end-users, ensuring...
Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...
Role: IT Application Support Analyst Duration: Long Term Location:100% Remote Job Description: Required Skills and Qualifications: - We need this person to be able to handle tier 1 application support, manage tickets, routing tickets to the right person, metrics on ticket stats, low level reporting from various sources, etc. - We would need them to work in US hours. - We are looking for...
We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...
Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: - Handle customer queries via phone, email, and chat in a timely...
Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories. As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has...
Sikich is seeking an MS D365 BC Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong understanding of...
MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...
Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...
The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...
Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Sikich is seeking an MS D365 BC Senior Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong...