About RoboMQ RoboMQ is a leading API and data integration company that helps enterprises automate critical business processes to improve operational efficiency and customer experience. Our SaaS product, Hire2Retire , is a lightweight IGA solution that automates employee lifecycle management across systems like Active Directory, Azure AD, and Google Directory. Position : Quality...
Hiring Quality Analyst Ahmedabad Vastrapur Monday to Friday, 11:30 AM to 7:30 PM (On site) About the Role We are looking for a Quality Analyst/ Evaluation Specialist– Programming & Tech to join our global evaluation program as part of our ongoing collaboration with our website , the world’s leading digital services marketplace. As part of the internal vetting and quality assurance team, you...
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating...
Job Title: Quality Analyst Location: Bahadurgarh, Haryana Qualification: B.Sc. in Chemistry (or Chemical Science related field) Experience: Fresher (0-1 year) Job Summary: We are looking for a highly motivated and detail-oriented Quality Analyst to join our Quality Control team. The candidate will be trained to perform quality testing and analysis on raw materials, in-process, and...
The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions in a call center. This role involves analyzing calls, providing feedback to agents, identifying trends, and collaborating with teams to enhance overall customer satisfaction and operational efficiency. KEY RESPONSIBILITIES: Call Monitoring and Evaluation - Monitor live or recorded...
About QCI: Quality Council of India (QCI) is the apex Quality body in the country, in partnership with the Indian industry. It is an independent autonomous organization created by the Department for Promotion of Industry & Internal Trade (DPIIT), Ministry of Commerce & Industry. QCI leads a nationwide quality movement in India by involving all stakeholders, with emphasis on adherence to quality...
Data Quality Engineer Experience: 5+ Years Location: Hyderabad/Gurgoan/Noida Notice Period: 0-30 days Work Mode: Hybrid Key Responsibilities - Design and execute ETL test plans and cases including automated scripts - Validate data transformations and loading processes utilizing automation where possible - Identify and document data discrepancies and errors automating error detection -...
Location: Ahmedabad, India Experience: 2+ Years Domain Expertise: Web Development, Software, AI, Mobile Apps, Cloud, and Emerging Tech Employment Type: Full-Time About the Role We are looking for a Quality Analyst with a strong technical understanding across multiple domains of development, from web and mobile app development to AI, automation, cloud, and blockchain. Your primary...
Job Title: Manual Tester – Fintech Domain Experience Required: 3 Years Location: Sector 94, Noida Employment Type: Full-time (Immediate Joiner Preferred) Job Description: We are seeking a skilled Manual Tester with hands-on experience in the Fintech domain to join our QA team. The ideal candidate should have a strong understanding of software testing concepts, fintech workflows, and...
Quality Analyst Position Summary: We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance. Desired Candidate Profile: - Manual testing - test...
Job Title: Lead ServiceNow Quality Analyst Location: Chennai (Work from office only) Job Type: Full-time Experience Required: 5+ years in Quality Assurance, 3+ years with ServiceNow platform testing Job Summary: We are seeking a detail-oriented and experienced Lead ServiceNow Quality Analyst to ensure the quality and reliability of ServiceNow implementations, enhancements, and upgrades. The...
About the Role :- We are looking for a Quality Analyst who will take ownership of end-to-end testing processes, collaborate closely with cross-functional teams, and ensure the delivery of high-quality software solutions. This role requires strong expertise in test planning, test case design, defect management, Agile methodologies, and root cause analysis, along with exposure to emerging trends...
About the role: We're expanding our Learning & Development team and are looking for quality analysts who have great attention to detail and have the knack to share feedback to improve sale agents' efficiency. Charter of the role will include: - Conduct audits of the phone calls and video sessions to assess the domain expertise, product knowledge, and soft skills of the counselors and the sales...
Quality Analyst – Outbound & Inbound Sales Calls | Chandigarh University Company Name: Chandigarh University Location: Gharuan, Mohali (Chandigarh) Industry: Education / EdTech / University Operations Department: Sales & Operations (Call Quality) Role Category: Voice Process – Quality Analysis Employment Type: Full-time, On-site Job Description We are looking for an experienced and...
We are seeking a skilled Quality Analyst with a strong background in manual and automation testing, particularly within the gaming, slot, or back-office industries. The ideal candidate should have expertise in tools like Postman, Jmeter, and Playright, with a minimum of 1 years of experience in manual testing and automation testing. Responsibilities: - Conduct manual testing of gaming, slot,...
Job Description Position - Sales Trainer (Quality Analyst) Location: Jasola, New Delhi Experience: 1–3 Years Working Hours: 10:00 AM – 6:00 PM Employment Type: Full-time About us Nikah Forever is India’s most trusted community matrimony platform, dedicated to simplifying the marriage journey and helping individuals find meaningful connections. With a thriving community of over...
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and...
Role Overview: We are looking for a detail-oriented Quality Analyst (QA) to evaluate and enhance the performance of associates handling US Voice Process . The role involves driving quality improvements, ensuring compliance with process standards, and delivering actionable insights to the operations team. Key Responsibilities: - Conduct regular call audits and evaluate customer interactions...
Role Purpose: To lead the execution of sales audit projects and mentor a team of Sales Quality Analysts, ensuring the meticulous application of quality standards and contributing key insights to the development of our AI-powered auditing platform. About the Role: We are looking for a highly skilled and detail-oriented Associate Manager - Sales Quality to join our team. This role is a perfect...
Experience : 4 - 5 year Joining: Immediate Joining Required Location: Coimbatore Contract Period: 1 Year Seeking a Senior Quality Assurance Analyst with strong technical acumen to test our conversational AI customer service agents. This role requires expertise in both black box testing (customer interaction simulation) and gray box testing (technical validation against APIs and code logic),...