Experience3 to 7 years of contact center implementation experience with strong Five9 exposureLocationRemote / Hybrid (India) | US client supportJob SummaryThe Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio, campaign and...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Location: India - Remote Hours: US PST Hours Type: Full-Time About the Role: A High-Growth Leadership Opportunity We are seeking a visionary and results-driven Director of Operations to spearhead our India-based operations. This is a high-growth leadership role designed for an individual who thrives on building systems, scaling teams, high client satisfaction and owning the end-to-end success...
Job Description ● Make outgoing calls to potential customers to schedule high-quality leads for sales. ● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. ● Seize opportunities to upsell services when they arise. ● Follow up with potential customers in a timely manner if necessary. ● Manage a large number of outbound calls in a...
Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...
Job Title: Sr. Cisco UCCE Support Engineer Location: 100% Remote Schedule: 6:30pm - 3:30am (USA EST Time Zone) - Full-time + On-Call rotation every 4 weeks (1 dedicated resource) Salary: 11-14LPA Key Responsibilities: - Provide day-to-day support and maintenance for Cisco UCCE 12.6 platform. - Monitor system health, troubleshoot, and resolve incidents promptly. - Handle on-call duties...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...
Job Summary: We are looking for a hands-on IBM Sterling OMS Developer with 4–7 years of experience in designing, customizing, and supporting IBM Sterling Order Management solutions. The ideal candidate will have strong expertise in core OMS modules, Next Generation Call Center, and Order Hub, along with experience in Java-based customizations, integrations, and microservices in an omni-channel...
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
The Admission Counsellor will be responsible for student recruitment and enrolment by counselling prospective students and parents, guiding them through program selection, managing end-to-end admission processes, achieving enrolment targets, and supporting outreach and promotional activities.Key ResponsibilitiesStudent Counselling & Conversion- Counsel prospective students and parents through...
Job Title: Telephony Engineer – VonageExperience: 5+ YearsJob SummaryWe are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work...
About Knowledge Networks Inc.Knowledge Networks Inc. is at the forefront of AI policy education and governance. We operate two flagship initiatives that are shaping the global conversation on artificial intelligence regulation:• RegulatingAI: A leading AI policy research platform with 100,000+ subscribers, producing podcasts, webinars, newsletters, and comprehensive policy analysis that reaches...
OverviewThe position holder shall be responsible for managing channel sales partners to drive paid supplier acquisition and maintain regular partnerships to maximize productivity.Experience Range: 3 - 6 yearsEducational Qualifications: B.Tech/B.E, MBA/PGDMResponsibilities- Channel Development: Manage multiple channel sales partners for subscription sales through tele-centers, adhering to SOPs,...
Job description Company Name SILICA (a division of Edit Systems Pvt Ltd) URL www.silica.co.in About the Company SILICA (a division of Edit Systems Pvt Ltd) is a leading institute providing guidance and coaching for design entrance exams like NID, IIT-CEED, NIFT, NATA / JEE (B.Arch) for admissions to design programs. Over the last 18+ years, 18,000+ SILICA students have got admission in top...
Description We are looking for a dedicated Daycare & Preschool Counsellor to join Yasoda Kodomo School in Indore. As a Counsellor, you will play a crucial role in providing admission guidance and support to the parents of young children As a Counsellor at Yasoda Kodomo Daycare center & Pre-school, you will be involved in calling, coordinating with parents and facilitating admissions for...
Company Description: Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...